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Last updated 5 November 2026

Terms of Service

1. About these terms

These terms apply when you use GoWorkr: the GoWorkr app, the GoWorkr assistant (in the app or through WhatsApp) and this website. GoWorkr is run by Matthew Thomas Moras, a sole trader in the United Kingdom trading as GoWorkr ("GoWorkr", "we", "us" or "our"). It isn't a limited company.

By using GoWorkr, you agree to these terms. Please also read our Privacy Policy, which explains how we handle personal information.

Our Data Processing Terms form part of these terms and apply where we process personal data on your behalf, such as information about your customers. If they conflict with anything else in these terms about how we process that personal data, the Data Processing Terms take precedence.

2. What GoWorkr is

GoWorkr is a business admin tool for sole traders and small trade businesses. It helps you manage customers, jobs, quotes, invoices, the payments you record, expenses and receipts, and your business information, and lets you export your business records. It also includes optional AI features, including an assistant that can answer questions about your GoWorkr records and carry out admin tasks when you ask it to.

3. Who can use GoWorkr

GoWorkr is intended for UK users. To use GoWorkr, you must:

  • be 18 or over
  • use GoWorkr for your trade or business, not for personal or household purposes
  • be within your free trial or have an active GoWorkr subscription to create or update records (see section 11)

4. Your account

  • Give accurate information when you set up your account, and keep it up to date.
  • Keep your sign-in details secure and don't share them with anyone.
  • You're responsible for activity on your account, including actions taken by the assistant on your instructions.
  • Tell us straight away at hello@goworkr.co.uk if you think someone else has accessed your account.

5. Your business data

The information you put into GoWorkr, including details of your customers, jobs, quotes, invoices, payments, expenses and receipts, remains yours. You give us permission to store, process and use it as needed to provide GoWorkr to you, as described in our Privacy Policy and, for personal data we process on your behalf, our Data Processing Terms.

You're responsible for:

  • the accuracy of the information you add
  • having the right to add information about your customers and others, to use it for your business, and to send them quotes, invoices and other messages through GoWorkr
  • meeting your own data protection obligations towards your customers and others, such as telling them how you use their information
  • keeping the business records you're legally required to keep, such as records for HMRC. GoWorkr can help you organise and export your records, but using it doesn't replace your own record-keeping obligations. We recommend you export and keep your own copies

6. Quotes and quote links

You can create quotes in GoWorkr and send them to your customers, by email through GoWorkr or by sharing a link yourself.

  • A quote you send or share comes with a secure link. Anyone who has the link can view that quote and accept or decline it, without creating a GoWorkr account. When declining, they can add an optional reason.
  • When a customer responds through the link, GoWorkr records the response against the quote and may notify you.
  • Because having a valid link can give access to the quote, only send or share it with the person the quote is for, and treat it with the same care as the quote itself.
  • You're responsible for the contents of your quotes, including the prices, VAT and other terms, and for checking them before you send or share them. A response recorded in GoWorkr, whether made through the link or recorded by you, is a record for your admin. Whether a binding agreement exists between you and your customer is a matter between you and them.
  • Once a quote has been sent it can't be changed. To send different terms, you can duplicate it and send a new quote.

7. The AI features

GoWorkr's AI features, including the assistant, are optional and are powered by Anthropic. AI is useful, but it isn't perfect:

  • Before you can use the AI features, you must agree to how they work in the app. When you use them, relevant information from your GoWorkr account may be securely sent to Anthropic to generate a response. Our Privacy Policy explains this.
  • You can withdraw your AI permission at any time in the app. This stops the AI features from then on. It doesn't automatically delete your existing AI conversation history, which you can delete separately in the app. If you don't give, or later withdraw, AI permission, you can still use the parts of GoWorkr that don't use AI.
  • The AI can make mistakes. It may misunderstand a request, get details wrong, or give an answer that is incomplete or out of date.
  • You're responsible for reviewing important business and financial information and actions, such as invoice amounts, recipients and payment records, before relying on them or confirming them. GoWorkr may ask you to confirm certain actions before they are carried out. When it does, check the details before you confirm.
  • Don't add information to the AI features that you don't have permission to use.

8. Tax, VAT and accounting

GoWorkr is an admin and business-management tool. It isn't a substitute for professional accounting, tax, financial or legal advice, and nothing GoWorkr or its AI features produce is that kind of advice.

  • GoWorkr can calculate and show VAT on quotes and invoices using the settings and information you give it.
  • You're responsible for deciding whether you're VAT registered, and for entering and checking your VAT number, VAT rates, prices, quote and invoice details and the tax treatment of what you charge.
  • Check the totals and documents GoWorkr produces before you rely on them or send them to anyone.
  • GoWorkr doesn't currently file VAT returns or make Making Tax Digital (MTD) submissions to HMRC. You remain responsible for your tax returns, your accounts and your dealings with HMRC.

9. Not a payment service

GoWorkr lets you record payment information, such as whether an invoice has been paid. It doesn't take card payments from your customers, hold money for you, or act as a payment processor.

10. WhatsApp

You can choose to link your WhatsApp number to your GoWorkr business so you can message the GoWorkr assistant on WhatsApp.

  • The WhatsApp assistant uses GoWorkr's AI features, so it needs your AI permission. Withdrawing AI permission also disconnects WhatsApp.
  • Only link a WhatsApp number that you own or are authorised to use.
  • WhatsApp is a third-party service provided by Meta. Your use of WhatsApp is also covered by WhatsApp's own terms, and we can't control its availability.
  • The WhatsApp integration is for you as a GoWorkr account holder to talk to the assistant. It isn't designed for your customers to message GoWorkr.
  • You can unlink WhatsApp in the GoWorkr app at any time. Unlinking doesn't delete your GoWorkr account or data. See Delete your account for how to do that.

11. Free trial and subscriptions

New GoWorkr accounts start with a 30-day free trial of full access. The trial is managed directly by GoWorkr, not through Apple's introductory offer system, and you don't need to enter any payment details or make a purchase through Apple to start it. After your trial, paid access to GoWorkr requires a GoWorkr subscription, bought as an auto-renewable subscription through Apple's App Store.

  • Free trial. Your 30-day trial starts when you create your GoWorkr account and gives you full access to GoWorkr at no cost, with no card or payment details required.
  • Your subscription doesn't start automatically. When your trial ends, you are not automatically charged and no subscription begins on its own. If you'd like to keep creating and updating records in GoWorkr, you can choose to subscribe at any time through Apple's App Store.
  • Plan and price. The current plan is GoWorkr Monthly, priced at £9.99 a month. The price that applies is the one Apple shows you before you confirm your purchase.
  • Billing and renewal. Once you choose to subscribe, it's billed to your Apple ID and managed by Apple. It renews automatically unless you cancel it in line with Apple's subscription rules. Apple handles payments and refund requests under its own terms.
  • Cancelling. You can manage or cancel your subscription in your Apple ID's subscription settings or in the App Store. We can't cancel it for you. Cancelling doesn't delete your GoWorkr account or your business data, and your access continues for as long as Apple says your subscription remains active.
  • Without an active subscription. After your trial ends, if you don't have an active subscription, you can still sign in and view your existing customers, jobs, quotes, invoices, payments and expenses, export your records, manage your AI and privacy settings and delete your account, but you won't be able to create or update records until you subscribe.
  • Deleting your account is separate. Deleting your GoWorkr account doesn't cancel your Apple subscription. If you don't want it to renew, cancel it through Apple.
  • We use RevenueCat to help us check and manage the status of your paid subscription once you have one. Your free trial is tracked directly by GoWorkr, not through RevenueCat or Apple.

12. Availability

We work hard to keep GoWorkr running smoothly, but we can't promise it will always be available or error-free, or that every feature will continue. We may need to change, suspend or withdraw features, and where we can we'll give you reasonable notice. We recommend you keep your own copies of important business records.

13. Acceptable use

When using GoWorkr, you agree not to:

  • break the law, or use GoWorkr to help anyone else break it
  • use GoWorkr to send spam, or to harass, deceive or defraud anyone
  • add content you don't have the right to use, or that is unlawful or harmful
  • try to access other users' accounts or data, or get around GoWorkr's security
  • interfere with or overload GoWorkr, or introduce viruses or other harmful code
  • copy, reverse-engineer or scrape GoWorkr, except where the law allows it
  • misuse the assistant, including trying to make it act outside your own account

14. Intellectual property

GoWorkr, including its software, design, name and logo, belongs to us. While you use GoWorkr in line with these terms, we give you a personal, non-exclusive, non-transferable right to use it for your business.

If you send us feedback or suggestions, we may use them to improve GoWorkr without any obligation to you.

15. Third-party services

GoWorkr relies on third-party services to work, such as hosting, AI, email, subscriptions and WhatsApp. Some features, like subscriptions through Apple and WhatsApp, also involve you using a third-party service directly, which will have its own terms. We're not responsible for third-party services we don't control, although this doesn't affect our responsibilities under our Privacy Policy or the law.

16. Ending your use of GoWorkr

You can stop using GoWorkr at any time. You can delete your account and its data in the app; see Delete your account. Remember that deleting your account doesn't cancel your Apple subscription (see section 11).

We may suspend or close your account if you seriously or repeatedly break these terms, or if we need to for legal or security reasons. Where appropriate, we'll tell you first and explain why.

17. Our liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that can't be excluded or limited under the law of England and Wales.

Subject to that, we're not responsible for:

  • loss of profit, revenue, business or opportunity
  • losses that weren't reasonably foreseeable when you started using GoWorkr
  • losses caused by relying on AI output, quotes, invoices, VAT figures or other information without reviewing it, or by inaccurate information entered into GoWorkr
  • losses caused by events outside our reasonable control, including failures of third-party services

18. Changes to these terms

We'll update these terms as GoWorkr develops. We'll change the "last updated" date at the top of this page, and if the changes are significant, we'll let you know by email or in the app. If you don't agree with the updated terms, you can stop using GoWorkr, cancel your subscription through Apple and delete your account.

19. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute. This doesn't take away any rights you have that can't lawfully be excluded.

20. Contact us

Matthew Thomas Moras, trading as GoWorkr
Email: hello@goworkr.co.uk