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Last updated 6 October 2026

Delete your account

You can delete your GoWorkr account and the personal information associated with it at any time, from within the GoWorkr app. If you can't use the app, you can ask us to do it by email instead.

Deleting your account doesn't cancel your Apple subscription

GoWorkr subscriptions are billed and managed by Apple. If you don't want your subscription to renew, cancel it in your Apple ID's subscription settings (on iPhone: Settings, then your name, then Subscriptions) or in the App Store. Cancelling your subscription doesn't delete your GoWorkr account or data either: they're two separate steps.

Delete your account in the app

  1. Open GoWorkr and go to Records & account.
  2. Tap Delete account. GoWorkr shows you what will be deleted and gives you the option to export your records first.
  3. Tap Continue, enter your current password and type DELETE to confirm.

You can do this whether or not you have an active subscription. Deletion is permanent. When you confirm, GoWorkr deletes from its live systems:

  • your GoWorkr login
  • your business details
  • customers and jobs
  • quotes, invoices and payment records (and any quote links you've sent stop working)
  • expenses and receipt images
  • your AI assistant conversation history for your business
  • your WhatsApp connection and the WhatsApp messages linked to your business

Some information may need to be kept, as explained below.

Can't use the app? Ask us by email

  1. Email hello@goworkr.co.uk, from the email address you use for your GoWorkr account if you can.
  2. Use the subject line: GoWorkr account deletion request
  3. Include:
    • the email address on your GoWorkr account
    • your business name
    • your linked WhatsApp number, if you've linked WhatsApp (optional)

Never send us your password or other credentials

We'll never ask you to email them to us, and you don't need to send them for us to handle your request. Please don't include:

  • passwords
  • verification or sign-in codes
  • API keys
  • payment card details
  • any other sign-in or authentication details

What happens after an email request

  1. We'll reply to confirm we've received your request.
  2. We may need to check that the request comes from the account holder, for example by replying to the email address on the account. We'll never ask you for your password to do this.
  3. We'll process valid requests in line with UK data protection law. Where it applies, we'll delete or anonymise your GoWorkr account and the personal information associated with it. This can include your account and business details, customer records, jobs, quotes, invoices, payment records, expenses, any files you've uploaded, your assistant conversation history (including WhatsApp messages) and your linked WhatsApp number. Some information may need to be kept, as explained below.
  4. We'll let you know when we've dealt with your request.

How long it takes

Deleting your account in the app happens when you confirm. For email requests, under UK data protection law we must respond without undue delay and within one month of receiving your request. If a request is complex, that can be extended by up to two further months, and we'll tell you if we need to do this.

Removing your information from our live systems is separate from backups. Residual copies may remain in backups for a limited period until they're overwritten or expire through our normal backup processes.

Information we may need to keep

Apple and RevenueCat, our subscription provider, keep their own records of subscription purchases under their own terms and privacy policies. Deleting your GoWorkr account doesn't delete those records.

We may need to keep some information after deleting your account, where the law requires or permits it. For example, this could be for legal, tax or accounting requirements, for security or fraud prevention, to deal with a dispute or legal claim, or to keep a record that we've handled your deletion request. We'll only keep what's necessary, for as long as it's necessary.

Before you delete

Once your account has been deleted, we can't recover it or your records. If you need your quotes, invoices, payments, expenses, receipts or other records, for example for your tax return or HMRC, use Export records in the app first to keep your own copies.

Only want to disconnect WhatsApp?

You can unlink your WhatsApp number yourself in the GoWorkr app. Unlinking stops WhatsApp being connected to your account. It doesn't delete your GoWorkr account, your business records or your existing assistant conversation history.

Deleting a chat in WhatsApp on your phone doesn't delete the messages GoWorkr has already received either. To delete your assistant conversation history without deleting your account, use AI & privacy in the app. If you only want certain other information deleted rather than your whole account, email us as described above and say so.

Joined the waitlist?

If you only gave us your email address through the waitlist on this website, email hello@goworkr.co.uk and we'll remove it.

Customer of a business that uses GoWorkr?

If a business you deal with uses GoWorkr and you want your information deleted, please contact that business first, as it's responsible for its customer records. You can also contact us and we'll help where we can.

More information

Our Privacy Policy explains how we handle personal information and your rights. If you have any questions, email hello@goworkr.co.uk.